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Why book with us?

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Best price guaranteed when booking directly on our website!

The beach is on your doorstep.

Our beachfront hotel is your gateway to an unforgettable summer experience.

OFFERS

🌞 Early Booking Offer – Summer 2026 at Elpida Beach Hotel! 🌊

02.06.2026 - 30.09.2026

Elpida Beach Varna, Bulgaria
Golden Sands 9007

+359 8888 333 22

https://elpidabeach.bg [email protected]

1. MERCHANT INFORMATION

Accommodation services and online reservations via the website elpidabeach.bg are provided and managed by:

Entity Name: IVON HOTELS EOOD
UIC (BULSTAT): 207515738
Manager (CEO): Ivaylo Ivanov
Registered Office Address: Sofia, 22 Gramos Str.
Hotel Property Address: Golden Sands Resort, Varna 9000, Elpida Beach Hotel
Contact Phone: +359 8888 333 22
Email: [email protected]

Important for Cardholders: When performing a transaction, the merchant name appearing on your bank statement and all reservation documents will be: IVON HOTELS EOOD.

2. DESCRIPTION OF SERVICES AND PRICES

Services: The hotel offers accommodation in hotel rooms, catering, use of a swimming pool, and other tourist services. A full description of the amenities is available in the "Accommodation" section of the website.
Prices: All prices are announced in EURO (EUR) and include VAT, tourist tax, and insurance.
Recurring Services: The hotel does not offer subscription services with automatic periodic billing unless explicitly stated in a specific stay package.

3. ONLINE PAYMENTS AND SECURITY

This website is a Secure Site and uses modern data encryption methods.

Virtual POS: Payments are processed through the secure payment page of the servicing bank. The hotel does not collect or store your bank card data.
Security Protocols: To protect you against fraud, we support the Verified by VISA and MasterCard ID Check authentication schemes.
Currency: Payments are made in Euros (EUR). When converting from another currency, the exchange rate of your issuing bank shall apply.

4. DELIVERY POLICY AND CONFIRMATION

The service is considered "delivered" upon the successful check-in of the guest.
Following a successful payment, you will receive a Reservation Confirmation at your specified email address within a few minutes. Please present this confirmation (on paper or a mobile device) upon arrival at the reception.

5. CANCELLATIONS AND REFUND POLICY

Cancellation Deadlines: Cancellation terms depend on the selected rate (Flexible or Non-refundable) and are clearly indicated during the booking process.
No-show: In case of a no-show without prior notice, the reservation amount will be retained as a penalty according to the terms of the selected rate.
Refund Method: In the event of a valid cancellation, the amount will be refunded within 14 business days.
Mandatory Condition: All refunds for payments made by bank card are carried out solely through a reverse operation to the same card used for the original transaction.

6. GENERAL STAY RULES

Check-in/Check-out: Check-in after 15:00 | Check-out until 11:00.
Documents: A valid ID is required upon check-in.
Pets: Pets up to 10 kg are allowed for a fee of 15 EUR per day.
Smoking: Prohibited in all indoor areas.
Liability: Guests bear full financial responsibility for any damaged or missing hotel property.

7. FORCE MAJEURE AND APPLICABLE LAW

IVON HOTELS EOOD is not liable for failure to perform due to force majeure circumstances (natural disasters, pandemics, strikes, etc.). All disputes shall be resolved by the competent Bulgarian courts in accordance with the laws of the Republic of Bulgaria.

8. PERSONAL DATA (GDPR)

Your personal data is processed solely for reservation purposes and in accordance with the legal requirements of the Law on Tourism. More information can be found in our Privacy Policy.

Last Updated: February 13, 2026

1. Introduction

YVONNE HOTELS EOOD, managing Elpida Beach Hotel, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your data in accordance with the EU General Data Protection Regulation (GDPR) and Bulgarian law.

2. Data Controller

YVONNE HOTELS EOOD (ИВОН ХОТЕЛС ЕООД)
Gramos 22, Sofia, Bulgaria
VAT No.: BG207515738
Email: [email protected]
Phone: +359 888 833 322
Website: www.yvonne.bg

3. Data We Collect

Identity: name, title, date of birth, nationality
Contact: phone number, email, address
Booking: check-in/check-out dates, room type, preferences, guests
Payment: card or bank details (processed securely)
Technical: IP address, browser data, cookies, website usage
Communication: emails or messages exchanged with the hotel

4. Purpose of Processing

We process your data to:

Manage reservations, check-ins, and accommodation services
Issue invoices and comply with accounting and legal obligations
Communicate with you about your booking
Send marketing or promotional materials only with your consent
Improve our services and website performance

5. Data Retention Policy

At Elpida Beach Hotel, we retain personal data only for as long as necessary for legal, accounting, or operational purposes. The following retention periods apply as part of our internal policy:

📁 Elpida Beach Hotel – Data Retention Policy

Purpose of Storage	Retention Period	Note
Data in the National Tourism Information System (ESTI)	5 years	Required under the Bulgarian Tourism Act
Guest registration card (paper or electronic)	up to 5 years	Securely destroyed after this period
Data in invoices and fiscal receipts	10 years	In accordance with the Accounting Act
Marketing / customer database	until consent is withdrawn	Stored only with explicit consent

We regularly review stored data and ensure secure destruction or anonymization after the expiration of the above periods.

6. Data Sharing

We do not sell, rent, or share your personal data with any third-party partners or marketing companies.
Your data may be disclosed only when legally required, for example to:

State authorities such as tax or law enforcement bodies, when obliged by law;
Technical service providers directly involved in maintaining our booking or IT systems, under strict confidentiality agreements.

7. Cookies and Analytics

Our website uses cookies for functionality, statistics, and personalization. You can control or disable cookies in your browser settings.

8. Data Security

We apply technical and organisational measures such as encryption, firewalls, and secure access to protect your personal data.

9. Your Rights

You have the right to:

Access your data
Correct or update it
Request deletion
Restrict or object to processing
Withdraw consent (for marketing)
File a complaint with the Commission for Personal Data Protection (CPDP) in Bulgaria

10. Contact

For any data inquiries:
📧 [email protected]
📞 +359 888 833 322
📍 Gramos 22, Sofia, Bulgaria

COMPETENT SUPERVISORY AUTHORITY

The competent supervisory authority on the territory of the Republic of Bulgaria is the Commission for Personal Data Protection (CPDP).

In case of doubt that your rights related to the protection of your personal data have been violated, you can report to:

Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
Email: [email protected]
Website: www.cpdp.bg

Elpida Beach