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Why book your unforgettable vacation with us?

Отель Санторини

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Отель Санторини ulitsa "Bor" 17
Saint Vlas 8256

+359 899 983 507

https://www.santorini.bg/?lng=bg-BG [email protected]

RESERVATIONS AND ACCOMMODATION
The management of "DANELI 2023" with UIC: 207381011 undertakes to ensure the use of the services requested and paid by the client by online reservation, in their full quantity and quality according to the data provided by the client through the reservation form: name of the client, period, number of nights, number of adults and children, price per night.
All the wishes of the client, filled in the "Note" field in the booking form, will be satisfied if possible.
In the reservation for children, only those persons who are under the respective age on the date of arrival will be accepted.
PRICES AND PAYMENT
The prices on the DANELI 2023 website are in BGN, inclusive of VAT, tourist tax and insurance. The total amount payable by the client is automatically calculated, depending on the number of days, the number of adults and children and the current price offer for the relevant period.
When booking online for guarantee purposes, it is necessary to pay 30% of the total amount of the reservation at the time of booking, by debit/credit card or at the latest by bank transfer within the specified period after booking.
"DANELI 2023 reserves the right to change prices and special offers on its website depending on demand and availability at the time. For bookings already made, confirmed and paid, the amount due will not change regardless of new price offers presented.

CANCELLATIONS AND CHANGES TO RESERVATIONS
In the event of cancellation, non-use or modification of an online reservation already paid for by the customer, DANELI 2023 will refund the amount paid on request, charging the appropriate penalty:
Changes to the reservation without penalty can be made up to 7 days before the check-in date.
Cancellations without penalty are made up to 7 days prior to the check-in date.
Changes or cancellations after this time will incur a penalty of the prepaid deposit.
In the event of a refund, all transfer costs (bank charges, etc.) are the responsibility of the customer. Refunds due to cancellation will be made within 30 days depending on the method of payment, refunds will only be made to the bank account from which they were received. Your card details are only used by the intermediary bank and are not stored by us.

PAYMENT TYPES
Payment can be made in 3 different ways:
1. Electronically by debit or credit card
We accept payment by Visa, Visa Electron, V Pay, MasterCard, MasterCard Electronic or Maestro. When you choose this payment method, a payment page of our servicing bank (DSK) opens where you enter your card details. If you are enrolled in the Verified by VISA or MasterCard SecureCode authentication schemes, your Issuing Bank's authentication page opens where you enter your authentication password. On a successful transaction, a transaction receipt is displayed on screen, which you print or save.
Your card details are only used by the intermediary bank and are not stored by us.
To protect you from misuse when paying with your Visa or MasterCard, we apply the best practices recommended by international card organizations:
The security of card data entry and transmission is ensured by using SSL protocol to encrypt the connection between our server and the payment page of our servicing bank.
The authenticity of your card is verified by entering a security code (CVV2).
In addition, to identify you as a cardholder, our servicing bank's e-commerce payment server supports the authentication schemes of the international card organizations - Verified by VISA and MasterCard SecureCode, in case you are registered to use them.
At the time of online booking, the said amounts will be automatically withdrawn from your card upon completion of the payment process.
In terms of security, the maximum amount you can pay by card is BGN 3,000.

2.By bank transfer
The payment of the specified amount must be made at the latest within the specified period after booking. After the payment has been made, it is advisable to send a copy of the payment document to [email protected] and it is obligatory to enter the reservation number in the reason for payment.

3. In cash, at the reception of "DANELLI 2023"
For bookings with a check-in date in the next 3 days, it is advisable to choose cash payment at the reception to speed up the booking process.
IMPORTANT!
If the internet reservation is not paid within the specified time and a copy of the payment document is not sent upon payment by bank transfer, your reservation will be automatically cancelled by the reservation system.
In case you are prevented from paying the amount for an online reservation already made, please notify us by e-mail: [email protected] In case of non-compliance with this condition, DANELI 2023 is entitled to claim liability and penalties for bookings made and not paid.

REFUNDS
In the event that the client cancels their booking under the above conditions, we will refund the amount via the same payment method used for the booking.
Refunds paid by bank card or bank transfer can only be made to the bank card or bank account used for payment. Any bank charges for this transaction are the responsibility of the customer.

Отель Санторини